Last updated: April 1st 2025
General Questions
What is Wild Up?
Wild Up is an online platform designed to connect employers and job seekers in the outdoor and adventure tourism industry. It streamlines the hiring process by matching candidates with job opportunities based on their skills, availability, and qualifications.
Why Wild Up?
The name Wild Up combines two core ideas: “Wilderness” and “Sign Up.” Our mission is to link passionate outdoor professionals with meaningful job opportunities in nature. Whether you’re looking for work or hiring top talent, Wild Up makes the process simple and efficient.
How does Wild Up work?
Wild Up operates as a matchmaking platform where employers post job openings, and candidates create profiles highlighting their experience, certifications, and availability. Our system then suggests the best matches, streamlining the hiring process.
Who can use Wild Up?
Wild Up is available to employers and job seekers across North America (Canada & USA) in the outdoor, adventure tourism, and hospitality sectors. Candidates from outside North America who are legally eligible to work in Canada or the USA are also welcome to apply.
What types of jobs are available?
Wild Up features full-time, seasonal, and short-term contract positions, including:
- Outdoor guides & instructors
- Adventure tourism staff
- Park rangers & conservation workers
- Hospitality roles (lodges, camps, eco-tourism)
How do I contact Wild Up for support?
For any questions or assistance, email us at support@wildup.com.
Candidate FAQs
Is it free to create an account and apply for jobs?
Yes, creating an account and applying for jobs is free. However, candidates can opt for a paid membership to access additional features.
What is the difference between free and paid candidate accounts?
- Free Membership:
- Access to job listings (employer details are hidden)
- Basic profile (non-verified)
- Newsletter subscription
- Paid Membership:
- Verified profile status
- Certification section
- Experience & mandatory references section
- Resume visibility for employers
- Full employer details on job listings
How do I create my profile?
- Sign up with your email and password.
- Enter your availability, skills, and experience.
- Upload a resume (optional but recommended).
- Choose free or paid membership.
- Save and start applying for jobs.
How does the job matching system work?
Employers set job requirements and availability, and Wild Up’s system matches them with candidates based on skills, location, and availability.
Who can see my profile?
- Free Members: Employers can only see your profile if you apply for their job.
- Paid Members: Your verified profile is searchable by employers.
Can I edit or delete my profile?
Yes, you can update your profile at any time. To delete your account, contact support@wildup.com.
How will I know if an employer is interested in my application?
Employers will reach out via the platform messaging system or your registered email.
Does Wild Up guarantee job placement?
No, Wild Up provides job listings but does not guarantee hiring.
Can I receive job alerts?
Yes! You can subscribe to job alerts and get notifications for new job postings.
Employer FAQs
How do I post a job on Wild Up?
- Sign up as an employer and create a company profile.
- Click “Post a Job” and enter job details.
- Choose a free or paid membership (for unlimited postings and extra features).
- Publish your job listing.
What is the difference between free and paid employer accounts?
- Free Membership:
- 1 job posting
- Newsletter subscription
- Paid Membership:
- Unlimited job postings
- Verified employer profile
- Access to candidate database
- Newsletter subscription
How long do job postings stay active?
Standard job postings remain live for 30 days, with extension options.
Can I edit or remove a job posting?
Yes, you can update or delete job listings from your Employer Dashboard.
How do I contact job seekers?
Once a candidate applies, you can communicate through the platform messaging system or directly via their provided contact details.
Can I search for job seekers or view resumes before they apply?
Yes, paid employer members can browse candidate profiles and view resumes.
How does Wild Up verify job postings and profiles?
All profiles and job postings undergo verification to ensure quality and security. Paid members receive additional verification.
What if I need to hire seasonal workers?
You can specify seasonal jobs and include contract details in your listings.
Payments & Billing
How does Wild Up process payments?
We use Stripe, a secure payment processor, for transactions including job postings and premium services. Stripe encrypts and protects all payment details.
What payment methods are accepted?
We accept credit cards, debit cards, and other Stripe-supported payment methods.
Will I receive an invoice for my purchases?
Yes, an invoice is automatically sent to your registered email after payment.
Can I get a refund for a job posting or membership?
Refunds are only available under specific conditions outlined in our Refund Policy. Contact support@wildup.com for more details.
Need More Help?
For additional questions, contact us at support@wildup.com.
